I like that analogy but I'm realizing I have no real understanding of if people saw the yellow pages as a problematic monopoly in any way. I'm sure no where ne

I like that analogy but I'm realizing I have no real understanding of if people saw the yellow pages as a problematic monopoly in any way. I'm sure no where near where facebook is with negative perception but it seems like small businesses at least could have viewed the yellow pages as problematic.