18 ms·
The Swatch Group is doing everything they can to get the consumer to send the watch back to the factory when it needs a Service, or repair. They claim it's for
by donthellbanme 4y ago
The Swatch Group is doing everything they can to get the consumer to send the watch back to the factory when it needs a Service, or repair. They claim it's for quality assurance, but it just a money grab. They want that after sale guaranteed income. They don't want parts on the secondary market so guys like myself (Watchmaker) can procure, and charge customers a fair price.
The Reichmont nonprofit does the same thing. (I love throwing in nonprofit status. I don't know how they get away with that business entity.)
(NCWAA has been fighting for access to parts since the 70's with zero progress.)
- gambiting 4y agoI didn't have to send it back to factory - there is an authorized Omega workshop in my city, they can order all the original parts directly from Switzerland. The watch is even getting a new dial(50 year old "new" stock!) and yeah, Omega is just sending it to them on a replacement basis.