I think this might be more of a symptom of administration being detached from the work on the ground. Even if one app had UX that was significantly better (with

I think this might be more of a symptom of administration being detached from the work on the ground. Even if one app had UX that was significantly better (within the realm what's possible within regulation. Others here make the point that the laws and regulations make the UX unregenerate bad), the sale might highly likely go to the solution that has more checkboxes filled in the feature table.