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Where are you sending these mails from? Mailchimp, Mailgun or similar? Or a self-hosted server? If so, have you checked if you're on a blacklist or something t
by porbelm 4y ago
Where are you sending these mails from? Mailchimp, Mailgun or similar?
Or a self-hosted server? If so, have you checked if you're on a blacklist or something that would lead to providers marking it as spam (or refuse delivery altogether)?
If your customers mark something as NOT spam, I don't think that will do anything at the server end unless they have also set up Sieve?
- kuboble 4y agoWe used to send them from Gmail, then we switched to Fastmail. It was the same in both cases. We're not aware of being on any blacklists. Our emails are delivered, just land in spam for few Big Email providers.
- deleted 4y ago[deleted]
- Beltalowda 4y agoI send a low volume of "critical" emails from my FastMail account, and have been for a number of years. I never received any reports of them ending up in spam. It's unfortunate that many email providers no longer provide a detailed reason why something was marked as spam, but considering you say it's with several providers I'm inclined to suspect it's something non-obvious in your setup or email content somehow.