> including the author — which certainly made my role as Incident Commander more challenging! As if no other way to communicate exists? I remember using Slack

> including the author — which certainly made my role as Incident Commander more challenging! As if no other way to communicate exists? I remember using Slack, feeling fed up with emails, until I realized that if I wanted to sync Slack messages offline and have a standard way to view these messages that I was SOL. I am so glad that I've returned to email and optimized my workflow to use email effectively and efficiently. The best part is no more vendor lock-in.