4 ms·

I would have just chargebacked immediately when reviewing the card statement Like an ongoing gameshow of Jeopardy: bzzt wrong price And then maybe contacted t

I would have just chargebacked immediately when reviewing the card statement Like an ongoing gameshow of Jeopardy: bzzt wrong price And then maybe contacted them to do it again But I definitely wouldn't have been confrontational either, I’m surprised people would bother being aggressive about it, maybe if they used a debit card or were broke/illiquid

aaaaaaaaata 4y ago
You familiar with how shitty card companies make that for vendors when you charge back? Not everyone would want to do that to their weekly butcher shop.
- aaronbrethorst 4y ago
  I don't think the butcher shop would agree to be their weekly butcher shop anymore if they pulled that shit.
  - throwanem 4y ago
    I wouldn't. Granted, Steam or Amazon pulling an entire account over one chargeback, as has been reported of both, remains bullshit. But dragging a small shop into that process without even trying to fix the problem with a friendly conversation? That's a customer I'm probably happy to fire.
- vmception 4y ago
  I’m familiar, so dont fuck up
  - BizarreByte 4y ago
    The American way, god forbid you ever make a mistake.
  - JaimeThompson 4y ago
    >I’m familiar, so dont fuck up Don't.
    - lostcolony 4y ago
      Quite possibly the only time I've seen on HN where correcting someone's grammar is actually making a salient point in the discussion. Well done.
  - dahfizz 4y ago
    I assume all software you've ever written has been bug free?
sigkill 4y ago
Good luck charging back a card-present transaction after a week.
- vecinu 4y ago
  I have successfully charged back a card-present transaction after multiple months with US Bank.
  - sigkill 4y ago
    Was it a chargeback (i.e. a fraudulent transaction) or services not rendered (i.e. faulty product etc.).
    - vecinu 4y ago
      Services not rendered and it was based on a bait and switch with a rental company. I had to send in documentation and receipts but I got my money back in the end.
renewiltord 4y ago
Seems a bit unnecessary. You could easily use the opportunity to build a better relationship through kindness. In an exclusively self-interest-maximizing sense, doing this yields better long-term outcomes for a short term cost of one-week float of some insignificant cash and the discomfort of asking. You're entitled to it. It just seems irrational from a self-interest-maximizing sense, and definitely irrational to me who just feels pretty good about letting people undo a perfectly undoable error.

aaaaaaaaata 4y ago

You familiar with how shitty card companies make that for vendors when you charge back? Not everyone would want to do that to their weekly butcher shop.

aaronbrethorst 4y ago
I don't think the butcher shop would agree to be their weekly butcher shop anymore if they pulled that shit.
- throwanem 4y ago
  I wouldn't. Granted, Steam or Amazon pulling an entire account over one chargeback, as has been reported of both, remains bullshit. But dragging a small shop into that process without even trying to fix the problem with a friendly conversation? That's a customer I'm probably happy to fire.
vmception 4y ago
I’m familiar, so dont fuck up
- BizarreByte 4y ago
  The American way, god forbid you ever make a mistake.
- JaimeThompson 4y ago
  >I’m familiar, so dont fuck up Don't.
  - lostcolony 4y ago
    Quite possibly the only time I've seen on HN where correcting someone's grammar is actually making a salient point in the discussion. Well done.
- dahfizz 4y ago
  I assume all software you've ever written has been bug free?

sigkill 4y ago

Good luck charging back a card-present transaction after a week.

vecinu 4y ago
I have successfully charged back a card-present transaction after multiple months with US Bank.
- sigkill 4y ago
  Was it a chargeback (i.e. a fraudulent transaction) or services not rendered (i.e. faulty product etc.).
  - vecinu 4y ago
    Services not rendered and it was based on a bait and switch with a rental company. I had to send in documentation and receipts but I got my money back in the end.

renewiltord 4y ago

Seems a bit unnecessary. You could easily use the opportunity to build a better relationship through kindness. In an exclusively self-interest-maximizing sense, doing this yields better long-term outcomes for a short term cost of one-week float of some insignificant cash and the discomfort of asking. You're entitled to it. It just seems irrational from a self-interest-maximizing sense, and definitely irrational to me who just feels pretty good about letting people undo a perfectly undoable error.