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Why doesn't Amazon just remove ratings from users that return the items rated if they are good ratings? I'd highly suspect support folk are saying it's an erro
by mxmilkiib 4y ago
Why doesn't Amazon just remove ratings from users that return the items rated if they are good ratings?
I'd highly suspect support folk are saying it's an error because they have no idea what is happening so that counts as an 'error', and "it will get fixed" is a guess/hopeful assumption to fob the user off.
- erichocean 4y agoI though that about support too, that's why I posted here. I'm certain it is unintended, but who knows if anyone in a position to fix it at Amazon is even aware of the issue. The front page of HN is a great way to give it some visibility…
- t0mas88 4y agoIt's not about Amazon ratings (stars) on the site, it's about album sales numbers for the "top 100" kind of lists. So they can't really take that back after an album has been top seller in a certain week.
- tempnow987 4y agoPeople review bomb competitors, so you buy a product from a competitor and rate it a zero, say it burst into fire etc (was popular when battery fires were in the news). The popularity spiking is to get folks higher up on charts etc. Away from the top few it's pretty easy to get up (for a few days).