I'm guessing that one of the complaints you're getting has to do with the amount you're charging. Even on a small transaction, 5% feels like enough to be real m

I'm guessing that one of the complaints you're getting has to do with the amount you're charging. Even on a small transaction, 5% feels like enough to be real money, creating a psychological barrier. Assuming you're in a position to change it, I would ratchet it down to 1-3%. That said, if you manage to succeed, I guarantee that you'll experience a worse crisis (real and/or emotional) than what you're experiencing now. This is the roller coster that everyone warned you about (or if they didn't they should have). If I were you, I'd stay with it at least through launch; if it's going to fail, it's going to fail. Either way, you'll be a better person for the experience. When it's resolved one way or the other, you'll be in a better spot to assess whether this is the life for you.