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Both Paddle and Gumroad are cheaper than Fastspring. Both are Merchant of Record and take care of taxes. Gumroad included. Paddle is straight 5% always. Not sur

Both Paddle and Gumroad are cheaper than Fastspring. Both are Merchant of Record and take care of taxes. Gumroad included. Paddle is straight 5% always. Not sure Gumroad starts at 10% but it goes down if you sell enough. And it can go to really low 3%. The problem being Gumroad is not customisible as Paddle is. I don't think there are better options. Thats why everybody in software is starting to use Paddle.

newaccount74 5y ago
The problem is that Paddle keeps spamming me despite my repeated insistence that they leave me alone, so I don't trust anyone who says anything about Paddle and just assume they are paid to post about Paddle. Also, Paddle's licensing solution really locks you into their system, and they have in the past had an issue where all users needed to re-activate their license after an OS upgrade, and developers suddenly had to provide support for an issue they paid Paddle to solve. The pricing doesn't really matter. Whether it's 5% or 6% I don't care. What I care about is that they don't lock me in, send me proper invoices, respond in a timely manner to support requests, and include enough details on the invoice so the customer knows who to bother with billing questions (not me). Fastspring fails on this, since they only put my email address on their invoices, so customers email me with all kinds of billing questions that I can't fix. Then I have to tell them to go to Fastsprings stupid support portal, and it's annoying for everyone involved. With MyCommerce I've never had a customer contact me with billing questions, they make it much clearer that they are selling the license, not me. And they put their email address on the invoice. The only problem with MyCommerce that I've had so far is that their checkout form is a bit buggy on Safari, which is a bummer, and they say that it's Safaris fault for not sticking to web standards, which is a dumb excuse.

newaccount74 5y ago

The problem is that Paddle keeps spamming me despite my repeated insistence that they leave me alone, so I don't trust anyone who says anything about Paddle and just assume they are paid to post about Paddle. Also, Paddle's licensing solution really locks you into their system, and they have in the past had an issue where all users needed to re-activate their license after an OS upgrade, and developers suddenly had to provide support for an issue they paid Paddle to solve. The pricing doesn't really matter. Whether it's 5% or 6% I don't care. What I care about is that they don't lock me in, send me proper invoices, respond in a timely manner to support requests, and include enough details on the invoice so the customer knows who to bother with billing questions (not me). Fastspring fails on this, since they only put my email address on their invoices, so customers email me with all kinds of billing questions that I can't fix. Then I have to tell them to go to Fastsprings stupid support portal, and it's annoying for everyone involved. With MyCommerce I've never had a customer contact me with billing questions, they make it much clearer that they are selling the license, not me. And they put their email address on the invoice. The only problem with MyCommerce that I've had so far is that their checkout form is a bit buggy on Safari, which is a bummer, and they say that it's Safaris fault for not sticking to web standards, which is a dumb excuse.