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I liked how you guys present some of the stuff you create. However, I'm not a huge fan of star rating. I know it's in use everywhere but I feel that it's such
by pothibo 15y ago
I liked how you guys present some of the stuff you create.
However, I'm not a huge fan of star rating. I know it's in use everywhere but I feel that it's such a flawed rating system that we need to think twice before using star ratings.
I think that Facebook's like is a good concept that can replace stars rating (a like is a like, no negative feedbacks, and you know that you either like something or you didn't).
Star ratings is too complex, I mean, something I rate 4 star is very different than somebody else's 4 star rating.
Maybe this isn't the place to discuss this but I wanted to let the word out ;)
- mikehearn 15y agoThis is touched on in some of the other posts, so I won't belabor the point, but the issue with only positive feedback is that there isn't a way to identify items that are popular but also controversial. For example, an Airbnb venue with 5,000 likes would be considered 'better' than one with 500. But add in negative feedback, and consider if the same venue with 5,000 likes also had 4,500 dislikes, while the venue with 500 likes only had 50 dislikes. Negative feedback helps us discern between if something is 'better' or simply 'popular' -- the latter can be gamed with marketing, while the former is much harder.
- ajtaylor 15y agoThat is a great point. At $work, we're about to revamp how we do ratings. The idea was to only consider positive feedback, but maybe we should figure out how to include negative feedback too. But that brings up the question of how to avoid the spammers, scammers and idiots that inevitably popup?
- swah 15y agoI actually like 5 stars: 3 is average, then 4 above average, etc. I just don't like that you can't give 0 stars.