You mean, like with the butterfly keyboard? Or the glued-shut, unrepairable gadgets? Or "Maybe you're holding it wrong"? Or firing the antenna guy after? Or

You mean, like with the butterfly keyboard? Or the glued-shut, unrepairable gadgets? Or "Maybe you're holding it wrong"? Or firing the antenna guy after? Or trying to eliminate cursor arrow keys so users would have to always use the mouse? The mouse charge port that makes it unusable while charging is far from an isolated example. Apple changing something to actually benefit the customer at the expense of Apple is almost unheard of.