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Definitely guilt of championing (and perhaps even over-leveraging) the 5 why’s myself. What do you think is a structured & repeatable way of drilling down to th
by maroon-ranger 4y ago
Definitely guilt of championing (and perhaps even over-leveraging) the 5 why’s myself. What do you think is a structured & repeatable way of drilling down to the kind of layered insights here?
- samch 4y agoI see a fishbone activity as somewhat the reverse of the five whys. Instead of starting broad and narrowing focus down a singular path, the fishbone takes the problem and looks at all the contributing factors: https://asq.org/quality-resources/fishbone https://asq.org/quality-resources/fishbone I’m not an expert by any means. Just offering a suggestion.
- maroon-ranger 4y agoWow this is great. I could see how using this framework could lead you to identify the same factors in the article (assuming you had similar domain knowledge). I think the next hurdle would be coming up with a solution that sufficiently addresses these root causes.
- happimess 4y agoI get a lot of mileage out of one deeply-considered why.