I once was on the other side of this. While opening a new bank account, I dictated my email (name.lastname.123@server) to the representative, she entered it and

I once was on the other side of this. While opening a new bank account, I dictated my email (name.lastname.123@server) to the representative, she entered it and later printed out the agreement. I read the agreement and noticed she entered my email wrong (name.lastname@server). It can be easy to forget the numbers while saying the email out loud, or while entering an email someone else said out loud.