> > Can they selectively drop packets > Absolutely not. That practice should literally be illegal. This is correct for selection based on the remote endpoint.

> > Can they selectively drop packets > Absolutely not. That practice should literally be illegal. This is correct for selection based on the remote endpoint. OTOH, it's very reasonable to drop packets selectively based on the local endpoint, so that packet loss affects customers who are actually using 90-100% of advertised bandwidth (eg for streaming), but not those using <10% for stuff like checking their email. (Arguably, local-selection should be required, to prevent the ISP from making anti-net-neutrality FUD along the lines of "my neighbor's Netflix is making my email not work" actually true.)