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General rule that everyone should apply to phone calls from banks or utilities that they didn’t schedule (and I mean schedule, not just a call you’re expecting
by avianlyric 5y ago
General rule that everyone should apply to phone calls from banks or utilities that they didn’t schedule (and I mean schedule, not just a call you’re expecting at a random time) in advanced is to get the name of company, hang up, search for their number and call back.
If you ever the caller ever placed you under and sort of pressure, or makes some sort of threat (E.g. your money is about to be stolen, your power will be cut off, the police will arrest you). Hang up immediately, once a scammer has got their claws into the panic centres of your brain, you’re a lost cause. The longer you’re on the phone, the more time they have to make you panicked.
- rbut 5y agoI do this, but the operators get quite rude that I won't give my details right then and now. Afterwards getting back on to the original operator is almost impossible and I have to spend 30 minutes on hold, and department swapping, trying to find someone who knows why they were originally calling me. Banks, and the like, need a system where you can call their (verifiable) number, and then enter a unique code that connects you back to the original operator that was calling you. It shouldn't be this hard to be safe. Especially when they continually preach to us about phone scams that we should be wary of.