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Netflix has gone from costing $9.99 CAD to $20.99 CAD over all these years, with loss of content like Friends etc... For which I'd have to go to another service

Netflix has gone from costing $9.99 CAD to $20.99 CAD over all these years, with loss of content like Friends etc... For which I'd have to go to another service. As a subscriber, I'm essentially footing the bill for Netflix's "spray and watch" technique which is getting hard to support when the content doesn't appeal to me. So maybe focus is key and perhaps don't cancel so many shows I was into before (Marco Polo, Daredevil, etc...) I'm keeping Netflix around but if they start preventing my family from using a single account which we've had for a decade now, that's the last straw and I'm cancelling the service.

jfengel 4y ago
Daredevil, at least, wasn't their fault. Disney bought the IP and refused to license it. You can see it on Disney+. That still leaves them on the hook for lots and lots of other shows that they canceled. (My particular beef: I Am Not Okay With This, though the pandemic deserves a lot of blame for that.)
- afiori 4y ago
  their philosophy seemed to be "first seasons attract more new customers than n-th seasons", which I always perceived as based either an arrogant "you are not gonna leave anyway" or a fearful "of we do not grow quickly enough we are collapsing"
  - jfengel 4y ago
    Arrogant, but probably true. Most shows lose viewers as time goes on, even successful ones. People get momentarily outraged about losing a show they hoped to see more of, but they're easily distracted by a new thing. Eventually some are gonna get tired of the rug-pull, but I think a lot will say "As long as I have something to watch tonight I have a reason to keep the service."
    - afiori 4y ago
      I believe they had good data and made reasoned decisions, yet this is also exactly how you optimize for traffic rather than for an audience. Toning down cancellations would help with customer loyalty in my opinion.

jfengel 4y ago

Daredevil, at least, wasn't their fault. Disney bought the IP and refused to license it. You can see it on Disney+. That still leaves them on the hook for lots and lots of other shows that they canceled. (My particular beef: I Am Not Okay With This, though the pandemic deserves a lot of blame for that.)

afiori 4y ago
their philosophy seemed to be "first seasons attract more new customers than n-th seasons", which I always perceived as based either an arrogant "you are not gonna leave anyway" or a fearful "of we do not grow quickly enough we are collapsing"
- jfengel 4y ago
  Arrogant, but probably true. Most shows lose viewers as time goes on, even successful ones. People get momentarily outraged about losing a show they hoped to see more of, but they're easily distracted by a new thing. Eventually some are gonna get tired of the rug-pull, but I think a lot will say "As long as I have something to watch tonight I have a reason to keep the service."
  - afiori 4y ago
    I believe they had good data and made reasoned decisions, yet this is also exactly how you optimize for traffic rather than for an audience. Toning down cancellations would help with customer loyalty in my opinion.