I agree with you. I think there might be a distinction btw inbound and outbound. I think reading any code during inbound call is red flag for fraud. However, m

I agree with you. I think there might be a distinction btw inbound and outbound. I think reading any code during inbound call is red flag for fraud. However, more than once i took the initiative to call ccs to unblock a large / international charges. The only way for the bank to verify my identity is for me to read the code. So it is not true that you NEVER read ever. Maybe for inbound this should be true. But not outbound