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Trackpads are usually pretty easy to replace, hardest part is taking the laptop apart, unplugging the tiny cable without damaging anything and reversing the pro
by Covzire 5y ago
Trackpads are usually pretty easy to replace, hardest part is taking the laptop apart, unplugging the tiny cable without damaging anything and reversing the procedure. I've watched quite a few Apple repair videos, most of them with burned out chips, diodes or capacitors that require re-soldering, a skill I assure you the vast majority of "genius" bar employees don't possess nor do the stores even have the necessary tools on hand.
- js2 5y agoI was refuting "if anything is broken in hardware to send it back to the mothership for repair/replace" which is not true. They are capable of replacing components. In OP's case, they obviously misdiagnosed that the entire logic board needed replacement. OP never said what the kiosk employee needed to do to get the phone operational, but given that it took less than two minutes, they likely didn't re-solder anything either.