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I agree with your overall point that Apple ought to be better about repairing old iPhones, but I would also caution you to wait a bit to see how reliable your i
by tshaddox 5y ago
I agree with your overall point that Apple ought to be better about repairing old iPhones, but I would also caution you to wait a bit to see how reliable your iPhone X will actually be after that mall kiosk repair. I had an iPhone X screen replaced by a mall kiosk and it was awful. The screen kinda worked, but had lots of problems flickering and the touch screen seemed very unresponsive. The screen quality itself was also terrible. It wasn't OLED and had terrible color range and contrast.
All that is to say that while they did repair the phone enough to make it just barely usable, for less money than an Apple repair or a new phone purchase, but that's about it. If I had that same experience from Apple it would be totally unacceptable. I hope your iPhone X continues to work well for many more years, but I would be surprised!
- simion314 5y agoWould be nice if the repair shop or you would have the right to buy the original screen from Apple or from Apple sources and not have to be forced to use second hand parts or black market parts because Apple does not allow you to repair your stuff yourself or at a competent shop.
- readbeard 5y agoYes, but repair shops should also be upfront that their parts are often (albeit maybe due to no fault of their own) noticeably inferior to original parts.
- simion314 5y agoSure, like with cars you can decide what parts you want, do you want the expensive side mirror or a cheaper good enough one, you as owner decide and the mechanic or yourself replace the broken one.
- Tagbert 5y agoThere is an Apple program being rolled out to let you do your own repairs https://www.apple.com/newsroom/2021/11/apple-announces-self-service-repair/ https://www.apple.com/newsroom/2021/11/apple-announces-self-... https://9to5mac.com/2022/04/08/what-happened-to-apples-new-self-service-repair-program-is-it-still-coming/ https://9to5mac.com/2022/04/08/what-happened-to-apples-new-s...
- rasz 5y agoIts a scam. Replacement screens cost as much as fully working second hand device.