3 ms·
However the article claims the users require change. Designers are not users, although oh so often they (and developers or...) claim to represent user wishes. A
by soco 5y ago
However the article claims the users require change. Designers are not users, although oh so often they (and developers or...) claim to represent user wishes. And often as you said users are unhappy with the redesign but who's closer to the decision makers?
- WA 5y agoExisting users are unhappy, because they have habits. New users might consider a competitor with a "fresher" design.