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This seems like a roundabout way to get more locked into Jira. Switch to Linear, or Height, or Shortcut, or Taiga or anything other than continue your abusive r
by thenanyu 4y ago
This seems like a roundabout way to get more locked into Jira. Switch to Linear, or Height, or Shortcut, or Taiga or anything other than continue your abusive relationship with Atlassian
- electric_muse 4y agoI've heard great things about some of those tools! The challenge is that many people working as part of bigger teams can't pick their own tools or really make a change unilaterally. So they need a way to make things work for them as part of a bigger structure.
- thenanyu 4y agoYou’re totally right of course. You’re doing God’s work by making Jira more usable. It’s just an unfortunate state of affairs that this is needed. Bless.
- johnx123-up 4y agoOr, Restya Core as it has Excel-like UI/view. Disclosure: Using it since its private beta
- hlesesne 4y agoAre there any suitable open source or on premises competitors to Jira that also support service desk functionality?
- kennydude 4y agoGitLab has this functionality https://docs.gitlab.com/ee/user/project/service_desk.html https://docs.gitlab.com/ee/user/project/service_desk.html