Revenue focus is not customer focus. You don't get a second chance at a first impression. The difference between a great company and a mediocre one is how much

Revenue focus is not customer focus. You don't get a second chance at a first impression. The difference between a great company and a mediocre one is how much they care. Growth-obsessed companies only care about revenue and the 80% case. Long lasting companies build relationships, listen closely, and feel deeply.