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The plane was diverted. Perhaps it just went out of range of a GOGO ("AirCell") tower? After all, it did end up in Denver on its way from NYC to LAX, so it's fe
by rhplus 15y ago
The plane was diverted. Perhaps it just went out of range of a GOGO ("AirCell") tower? After all, it did end up in Denver on its way from NYC to LAX, so it's feasible that instead of following a popular route with good AirCell reception, it cut across 'empty' airspace to get to Denver.
"Service is available only when it is within the operating range of the Aircell system or of an operator with which Aircell has an applicable roaming agreement. Aircell coverage locations and maps are subject to change at any time without notice."
Although, saying that, the T&C's do explicitly mention emergencies as a reason for unavailability:
"Service is subject to unavailability, including emergencies, third party service failures, transmission, equipment or network problems or limitations, interference, signal strength, maintenance and repair, and national security issues, and may be interrupted, refused, limited, or curtailed."
[1] http://www.gogoair.com/gogo/cms/work.do http://www.gogoair.com/gogo/cms/work.do
[2] http://www.gogoair.com/gogo/mobilecms/terms.do#term6 http://www.gogoair.com/gogo/mobilecms/terms.do#term6