had a similar experience (not with the webcam specifically but generally with their pre-installed Ubuntu 18). the system they shipped out with pre-installed Ubu

had a similar experience (not with the webcam specifically but generally with their pre-installed Ubuntu 18). the system they shipped out with pre-installed Ubuntu 18 was really troublesome and would not sleep properly and would go 100% CPU when doing so which was maddening. it was pretty unclear what I did that fixed it because I tried so many things, but, somehow got it fixed and now have a somewhat temperamental but pretty fast laptop 3 years later and am running latest Ubuntu 22.04 beta :)