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That would imply that programmers care about users. I've never met a single programmer who cared what the user experience was like. Today they even brag about t

That would imply that programmers care about users. I've never met a single programmer who cared what the user experience was like. Today they even brag about this, saying "I only want to care about my code!" I see it here on HN all the time, and I hear it in companies.

jve 5y ago
The other thing is overengineering. Spending a week to implement email validation? Maybe, if it is REALLY important and results in lost revenue. Otherwise I don't know what common typos are. I would have to do research on that. Then I have popular local email providers where I may come up with typos. but then again, it is only in my region - I would have to get some list of popular email providers in every country. Come up with a way to update that list after few years when new email providers come out. Or maybe develop a solution that matches "close enough" entries in my pre-defined list. UX effort could be spent in an area which is used more often than only once. If there is a library for that, yeah, then slap it in, UX has been upgraded in no time. And again, only if revenue is on the other side of consideration, the development effort pays off.
- throwaway787544 5y ago
  Revenue focus is not customer focus. You don't get a second chance at a first impression. The difference between a great company and a mediocre one is how much they care. Growth-obsessed companies only care about revenue and the 80% case. Long lasting companies build relationships, listen closely, and feel deeply.
Tagbert 5y ago
Perhaps you are only looking for that kind of message. I see concern for users expresses by many devs here and hear it from other devs that I talk to. I can tell you that we have extensive discussions about the user experience whenever planning a new feature or change to and existing one. If our customers are not happy, that affects their use of our product, so of course we make this a priority. Besides, we also use it and we want it to work for anyone using it.

jve 5y ago

The other thing is overengineering. Spending a week to implement email validation? Maybe, if it is REALLY important and results in lost revenue. Otherwise I don't know what common typos are. I would have to do research on that. Then I have popular local email providers where I may come up with typos. but then again, it is only in my region - I would have to get some list of popular email providers in every country. Come up with a way to update that list after few years when new email providers come out. Or maybe develop a solution that matches "close enough" entries in my pre-defined list. UX effort could be spent in an area which is used more often than only once. If there is a library for that, yeah, then slap it in, UX has been upgraded in no time. And again, only if revenue is on the other side of consideration, the development effort pays off.

throwaway787544 5y ago
Revenue focus is not customer focus. You don't get a second chance at a first impression. The difference between a great company and a mediocre one is how much they care. Growth-obsessed companies only care about revenue and the 80% case. Long lasting companies build relationships, listen closely, and feel deeply.

Tagbert 5y ago

Perhaps you are only looking for that kind of message. I see concern for users expresses by many devs here and hear it from other devs that I talk to. I can tell you that we have extensive discussions about the user experience whenever planning a new feature or change to and existing one. If our customers are not happy, that affects their use of our product, so of course we make this a priority. Besides, we also use it and we want it to work for anyone using it.