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They are actually physically at our warehouse. The constraint has been the fulfillment logic to ensure they don't ship out from the warehouse by a method that
by nrp 5y ago
They are actually physically at our warehouse. The constraint has been the fulfillment logic to ensure they don't ship out from the warehouse by a method that allows air shipment. This is in progress, but in the meantime, we can manually take battery orders (an order containing only a battery) through our support form.
- yellowapple 5y ago> The constraint has been the fulfillment logic to ensure they don't ship out from the warehouse by a method that allows air shipment. Best of luck with that. I know with UPS even the Ground services include the possibility of going via air if the destination is even slightly disconnected from the US mainland (and I distinctly recall having to program ERP/WMS logic for blocking ORM-D shipments entirely to the Catalina Islands' zip code because UPS would accept the ORM-D-marked package, try to load it on a plane for that last hop, and then send us nastygrams about us being the ones somehow at fault for it); I don't think FedEx is any different in that regard. It's definitely possible to ship batteries via air, but it has to be marked air cargo only and the fees are probably too steep to be worthwhile unless you're shipping a bunch at a time.