One can generalize that to other SAAS services Unless it is absolutely critical to have the online services component, any company that is requiring you to sue

One can generalize that to other SAAS services Unless it is absolutely critical to have the online services component, any company that is requiring you to sue and pay for such a service (either monthly or as part of the requirement to use the product), is not primarily focused on providing value to you the customer, they are focused on rent-seeking with you as the target. If SAAS is a convenient and OPTIONAL add-on then fine. Otherwise, it adds a vast array of failure modes related to connection failure, provides worse performance vs local control (and optimizations applied to SAAS could also be better applied to local networks), and of course adds the major risk of this situation -- that the software /service could disappear any time due to many business reasons. Sure, native app companies can also go out of biz or discontinue products, but I still have the software and can upgrade on MY schedule. Just say no, and more importantly, tell your entire circle of family, friends, and acquaintances to say NO.