There was another thread on this topic a day ago [0] that may contain more information. As an affected customer, it just feels bad to basically be "ghosted" by

There was another thread on this topic a day ago [0] that may contain more information. As an affected customer, it just feels bad to basically be "ghosted" by a company like this. The capital firm that acquired the company seems to deserve all the blame (I think it is Richmond Capital and Rob Lilleness who assumed the role of CEO & Chairman). My most fervent wish is that the very robust underlying technology ([1], see Protocol) lands in the hands of a group that can make good use of it and hopefully return it to market. It's all a shame, really: the products were/are fantastically diverse and reliable, but the company was run into the ground. [0] https://news.ycombinator.com/item?id=31056027 https://news.ycombinator.com/item?id=31056027 [1] https://en.wikipedia.org/wiki/Insteon https://en.wikipedia.org/wiki/Insteon