Apple's service network, via physical stores can not be beat! I had an issue with my Samsung smart phone at one point. However, I couldn't part with the phone

Apple's service network, via physical stores can not be beat! I had an issue with my Samsung smart phone at one point. However, I couldn't part with the phone for x number of weeks, to send it in, for an assessment. After that, I realized ease of support on iPhone was the biggest differentiator between Apple and other brands