I have anecdata that there were people who raised those exact concerns in those exact companies and were brushed off. If the companies were honestly surprised,

I have anecdata that there were people who raised those exact concerns in those exact companies and were brushed off. If the companies were honestly surprised, it's because they purposely turned a deaf ear to the problem for the sake of greater revenue. But nothing really happened to those companies, so maybe it was ultimately a strategy that worked?