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Just ran into one at the airport. We had a couple of bags that were slightly overweight, one by 5 lbs, one by 2 lbs. Often they will let these small overages s
by Kaibeezy 5y ago
Just ran into one at the airport.
We had a couple of bags that were slightly overweight, one by 5 lbs, one by 2 lbs. Often they will let these small overages slide, especially for high “status” frequent flyers such as moi.
This time the desk agent sentenced us to $100 per bag. With a long line of people behind us, my traveling companion became flustered and said “just pay it”.
I said “No way, it’s pure rent seeking, which they only do when they think you’ll be flustered in front of a crowd. We have an unused baggage allowance, which they could apply to an average weight. They choose to set a high enough penalty that I will seek options. In this case, let’s calmly and deliberately extract the spare fold-up duffel I always carry, shift a few items from both bags, and spend the $200 on champagne and caviar in Paris.”
This was a winning argument, and it was done.
I suppose I could carry a small luggage scale, but they are hardly accurate. Hotels, airports, rental car counters, etc., could provide more accurate ones, but they don’t usually. I usually fly with only carry-on, so it’s not in my sights.
The check-in agent went from “beleaguered jobsworth” to “chuckling co-conspirator” once I explained what was really going on here.
If someone is an insider and can explain convincingly why a slightly heavy bag places a $100 burden on the baggage handling system, I will retract.
As a pricing decision maker for a deadline driven product, we always create a ramp at the end rather than stand up a brick wall. In this case, they could have set a lower fee for the first 5 or 10 lbs over, and I would very likely have paid two $25 fees. By going straight to punitive, no way.
What do we call this practice in the context of the OP? How about “public shaming for minor infractions”? Feh.
- ceejayoz 5y ago> If someone is an insider and can explain convincingly why a slightly heavy bag places a $100 burden on the baggage handling system, I will retract. IIRC, at a specific weight special handling kicks in; not sure if it’s union or OHSA rules but it becomes a two person job. That doesn’t cost $100, sure, but some of that fee is, as you noted, a deterrent rather than raw cost passed along.
- yencabulator 5y ago> I suppose I could carry a small luggage scale, but they are hardly accurate. I have a cheap one that's basically an LCD display in a handle with a loop you put on the real handle, and then lift the bag up. It has always seemed plenty good enough, and I've never been accidentally over the limit at the check-in counter.