As a customer I don't care about economic theory. What I care about is that I take out my mobile, press a couple of buttons and I know the price and time of pic

As a customer I don't care about economic theory. What I care about is that I take out my mobile, press a couple of buttons and I know the price and time of pick up. This is innovation. Before über nobody was doing this. This has been a huge efficiency gain. The service is safe and reliable and trackable. This really has nothing to do with employees vs contractors. If the government legislated that uber drivers had to be treated as employees, the innovation that uber brought to the market would not disappear. Might be a bit more expensive but we would not be going back to hailing random taxis on the street or calling numbers and negotiating with call centres.