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Nope, when calling customer service, almost all say "This conversation may be recorded for quality insurance".
by inconditus 15y ago
Nope, when calling customer service, almost all say "This conversation may be recorded for quality insurance".
- JoshTriplett 15y agoSomething you might find useful: that standard statement also gives you permission to record the call yourself. (You may or may not need such permission, depending on your legal jurisdiction.)
- gwillen 15y agoDo you have a cite to a case or good reference for this? I've heard it before, and it would be nice to have a source for it, in case I ever need to rely on it.
- JoshTriplett 15y agohttps://secure.wikimedia.org/wikipedia/en/wiki/Telephone_recording_laws https://secure.wikimedia.org/wikipedia/en/wiki/Telephone_rec... provides a good starting point. I don't know of an authoritative citation offhand.