3 ms·
Phone calls allow me to: - make sure that I have your attention until my problem is solved
by neutronicus 15y ago
Phone calls allow me to:
- make sure that I have your attention until my problem is solved
- dredmorbius 15y agoI'm sorry, I didn't catch that, I was (driving|reading a website|talking with a co-worker|playing a game|watching a video|doodling|handing the phone to my baby).
- DanBC 15y agoPhone calls make sure I waste my time trying to get your attention via low-paid level one staff who have minimal training and who possibly hate me and all other customers; until I give up navigating your awful phone-menu system and getting misunderstood by aforementioned staff and being put on hold for hours
- brador 15y agoSo you think the staff replying to your emails are highly paid and love you?
- DanBC 15y agoNo, but it doesn't cost me money to send an email. I'm in the UK. We tend to have to pay to call companies. Where a company has a "freephone" number that's only free from landlines (and possibly a small number of mobile tariffs) - anyone calling from a mobile will have to pay lots. The combination of poor customer service, and not getting the problem resolved, and having to pay for it, is horrible.