There's a lot more context that can't be explained easily in the size of the average HN comment. When the McD representative was asked by the judge when/how the

There's a lot more context that can't be explained easily in the size of the average HN comment. When the McD representative was asked by the judge when/how they were planning to fix these burning/scalding issues the McDonald's employee was extremely nonchalant and casual, and indicated that they didn't really care about it. That was also a major factor in the case. Also I don't know if you realize it but your comments are making you come across as a major <rude adjective of choice> which is likely why you're getting downvotes.