Having read through the article I'm really not getting the same vibes of Github being wholly blamed for this mistake - they clearly call out their own user erro

Having read through the article I'm really not getting the same vibes of Github being wholly blamed for this mistake - they clearly call out their own user error directly in the article but offer suggestions to make it less of an issue in the future. I got the sense that a long time user had went through a hellish week of trying to restore data and is feeling bitter but mostly just wants the product to improve.