I made the decision, unfortunately. The rationale was literally that I hated pivotal tracker -- what a garbage app that is -- and I'd heard of jira, needed som

I made the decision, unfortunately. The rationale was literally that I hated pivotal tracker -- what a garbage app that is -- and I'd heard of jira, needed something to track bugs / work items, and signed up. It crucially had a zendesk -> jira sync, so all our zendesk requests could end up in jira. In the beginning, with me plus 2 engineers, I noticed it was slow but since I used it for 20 minutes a week, that didn't really matter. By the time I started using it for an hour a day, we had 10 engineers on 2 teams using it. I got to see a friend using linear, and I had some spare time that I was going to use to switch, but I couldn't get in the beta. By the time they let me in, the opportunity was over and I was too busy.