4 ms·
It seems like your headline is overly dramatic... AT&T certainly isn't obligated to give you an early upgrade just because a new iPhone came out. It's unfortuna
by cdh 15y ago
It seems like your headline is overly dramatic... AT&T certainly isn't obligated to give you an early upgrade just because a new iPhone came out. It's unfortunate that in your case you are very close to your upgrade date, but you had to have known they don't offer prorated upgrade pricing.
You might want to research this a bit more. I've found some sites indicating you won't qualify for new customer pricing until after a waiting period:
http://forums.att.com/t5/Apple-iPhone/Canceling-or-Upgrading-question/m-p/2737667#M167942 http://forums.att.com/t5/Apple-iPhone/Canceling-or-Upgrading...
That said, if you go into an AT&T store and gently press the point, you may very well get your upgrade date moved up. It does require them calling Customer Care to ask, and they do need a store supervisor to sign off on it... but it can be done. I did it myself a few months ago, and I've heard of others doing it as well.
Be aware that AT&T ranks your value as a customer internally based on factors such as your total monthly bill size, etc. My bill is about $180-$200/month for three lines. You literally have a 'score' in their system, so your mileage may vary.
My understanding is that it is even easier to get an 'early upgrade' where you pay the discounted price + $250 for the privilege of upgrading without waiting. Early upgrades are still about $100 cheaper than buying the phone outright.