I recently bought a nicely designed coffee mug on Etsy... which never arrived. Tried to contact the store - no answer. I didn't go broke and go homeless, but it

I recently bought a nicely designed coffee mug on Etsy... which never arrived. Tried to contact the store - no answer. I didn't go broke and go homeless, but it certainly stung. Especially since it was supposed to be a birthday present for someone.