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> Jira Cloud is incredibly slow I haven’t used Jira Cloud in any great depth, but I did play around with it as part of trialling the free plan and was amused t

> Jira Cloud is incredibly slow I haven’t used Jira Cloud in any great depth, but I did play around with it as part of trialling the free plan and was amused that you could quite easily come across warnings to backup your installation and consult your system administrator before proceeding…how exactly do I do that for a cloud service? Doesn’t exactly inspire confidence. At my last job we used Bitbucket Cloud and that was awful. Dog slow, ridiculously low threshold for being unable to render diffs, and constant incidents. We used to joke that they could make the “Bitbucket is experiencing an incident” banner a permanent fixture on the page and it would be right more often than it was wrong. We’re still using on-prem Jira at my current job, but we just migrated away from on-prem Bitbucket to GitHub, as Bitbucket was becoming infeasible and the cloud offering is a bad joke.

znpy 5y ago
> I haven’t used Jira Cloud in any great depth. I have. It's painfully slow. But slowness isn't really the problem, the problem is that it's unpredictable. I wait for the interface to be fully loaded, so I click on a text box and i start typing. Then FU--ING something takes the focus to some other element in the web page and now i'm typing random shortcuts (like reassigning tickets, changing status or whatever). It's painfully slow but the real problem is that it's unpredictable in its behaviour.
- postingposts 5y ago
  Well you’re just a user, what do you know anyhow? It’s not like paying money for a service entitles you to be able to have something which works and delivers what you paid for. In fact, if you look at the EULA I’m positive that it states you’re paying to access the almighty godlike code of Jira. Also if you don’t like it, simply construct your own industry standard and train your users on it, maintain it, and keep the costs down!. I think software companies need to have a serious “Come to Jesus” talk with their users about who needs to control what.
- noptd 5y ago
  >now i'm typing random shortcuts (like reassigning tickets, changing status or whatever). This happens to me often and it's absolutely infuriating. I'd prefer a blocking spinning wheel of death over that nonsense. It's all but ensured that I'll be looking elsewhere when choosing project tracking software in the future.

znpy 5y ago

> I haven’t used Jira Cloud in any great depth. I have. It's painfully slow. But slowness isn't really the problem, the problem is that it's unpredictable. I wait for the interface to be fully loaded, so I click on a text box and i start typing. Then FU--ING something takes the focus to some other element in the web page and now i'm typing random shortcuts (like reassigning tickets, changing status or whatever). It's painfully slow but the real problem is that it's unpredictable in its behaviour.

postingposts 5y ago
Well you’re just a user, what do you know anyhow? It’s not like paying money for a service entitles you to be able to have something which works and delivers what you paid for. In fact, if you look at the EULA I’m positive that it states you’re paying to access the almighty godlike code of Jira. Also if you don’t like it, simply construct your own industry standard and train your users on it, maintain it, and keep the costs down!. I think software companies need to have a serious “Come to Jesus” talk with their users about who needs to control what.
noptd 5y ago
>now i'm typing random shortcuts (like reassigning tickets, changing status or whatever). This happens to me often and it's absolutely infuriating. I'd prefer a blocking spinning wheel of death over that nonsense. It's all but ensured that I'll be looking elsewhere when choosing project tracking software in the future.