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> If you'd self-hosted you'd be fine. Maybe. But you're counting on your sysadmin(s), who are also managing dozens of other things, to keep up to speed on Jira
by throwawayboise 5y ago
> If you'd self-hosted you'd be fine.
Maybe. But you're counting on your sysadmin(s), who are also managing dozens of other things, to keep up to speed on Jira and its quirks, and apply patches and new versions as they become available without missing any steps or screwing something up.
On average, you're still probably better off having a company that knows the product also host it for you, but obviously they can make mistakes too, and the downside is that when they do it might affect all clients, not just one.
- nvr219 5y ago> and the downside is that when they do it might affect all clients, not just one. This is also potentially an upside. For example when us-east-1 went down recently, customers were somewhat understanding because it was "amazon's fault" and everyone was down - it was in the news, etc. If we ran our own data center and that went down, our customers would've just said "why did you morons roll your own data center instead of just using aws?"