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People are more forgiving torwards themselves and their own folks, I can understand that. I'm just thinking it's important to make decisions based on facts. Som

• fisf 4y ago
  No. The basic assumption is only, that if I pay somebody money for the service and to keep things running, then sudden data loss is unacceptable (and a multi week downtime even more so). Some companies cannot operate effectively without atlassian products, so a fuckup of that scale might just have legal consequences depending on whom it hits.
  • vntok 4y ago
    > Some companies cannot operate effectively without atlassian products Kind of their problem to be frank. > so a fuckup of that scale might just have legal consequences depending on whom it hits. Any contract those companies signed would have a cap on the retributions by Atlassian for trashing SLA targets
• akho 4y ago
  In my years of selfhosting personal stuff I never had a service “sunset“, never lost data, and never had significant downtime. In the external services I use, downtime of one service or other is to be expected at least a few times a year, and the “sunsets” happen occasionally. Thing is, public services are solving a much more difficult problem (keeping things running safely for millions).