4 ms·
> It sounds to me like they lost some sort of master reference table that maps customers to services, instances, data, and so on. What makes you say this?
by ollien 5y ago
> It sounds to me like they lost some sort of master reference table that maps customers to services, instances, data, and so on.
What makes you say this?
- tyingq 5y agoJust guessing what would drive a situation where some customers were restored quickly, others stuck for days, and matches somewhat with the limited statements they do make about the issue. Like this one: "The rebuild stage is particularly complex due to several steps that are required to validate sites and verify data." Also matches with it being a cross-product outage. But just a guess.
- wlonkly 5y agoAnd not just a cross-product outage, but a cross-product outage that includes acquisitions. I doubt there is that much in common between the JIRA/Confluence tenancy model and, say, Statuspage.