4 ms·

According to their Twitter the root cause of this was a maintenance script that was ran https://twitter.com/Atlassian/status/1511870509973090304 https://twitter

by bkq 4y ago

According to their Twitter the root cause of this was a maintenance script that was ran https://twitter.com/Atlassian/status/1511870509973090304 https://twitter.com/Atlassian/status/1511870509973090304. Must have been one hell of a maintenance script to knock out this many services, and cause potential data loss.

gess933 4y ago
Change is usually the fault. Maintenance script is just one form of change. All the big boys have had this Cloudflare, Fastly, AWS, GCP, always a change
- msh 4y ago
  Change is not the cause of a fault. It's almost the same as saying life is the cause of death in a human. Change is life, software that don't change is dead software.
  - sinuhe69 4y ago
    Agree. Bad (or no) change management is the cause, not the change itself.
  - andrewclunn 4y ago
    Or stable software.
    - greyface- 4y ago
      It's easier to charge a monthly fee for software that's constantly changing than it is for stable software.
    - msh 4y ago
      Which will shortly outside very few categories become obsolete software.
naoqj 4y ago
>While running a maintenance script, a small number of sites were disabled unintentionally "sites were disabled", making it sound like they flipped a bit in the database, when they have clearly destroyed a lot of data.
- tyingq 4y ago
  A guess, but it sounds like they might have screwed up some sort of master reference table that maps customers to services and data stores. So it's possible they have all the data, but lost the map.
- glintik 4y ago
  I guess “disabled” is a lie at this case.
eps 4y ago
Must've been a script they got by email from someone.
- smackeyacky 4y ago
  Would be funnier if it was code hastily cranked out due to an overdue Jira ticket that some middle manager sprang on an unsuspecting code monkey an hour before the weekly standup. Jira is emotional abuse software.

4 ms·

According to their Twitter the root cause of this was a maintenance script that was ran https://twitter.com/Atlassian/status/1511870509973090304 https://twitter

by bkq 4y ago

gess933 4y ago
Change is usually the fault. Maintenance script is just one form of change. All the big boys have had this Cloudflare, Fastly, AWS, GCP, always a change
- msh 4y ago
  Change is not the cause of a fault. It's almost the same as saying life is the cause of death in a human. Change is life, software that don't change is dead software.
  - sinuhe69 4y ago
    Agree. Bad (or no) change management is the cause, not the change itself.
  - andrewclunn 4y ago
    Or stable software.
    - greyface- 4y ago
      It's easier to charge a monthly fee for software that's constantly changing than it is for stable software.
    - msh 4y ago
      Which will shortly outside very few categories become obsolete software.
naoqj 4y ago
>While running a maintenance script, a small number of sites were disabled unintentionally "sites were disabled", making it sound like they flipped a bit in the database, when they have clearly destroyed a lot of data.
- tyingq 4y ago
  A guess, but it sounds like they might have screwed up some sort of master reference table that maps customers to services and data stores. So it's possible they have all the data, but lost the map.
- glintik 4y ago
  I guess “disabled” is a lie at this case.
eps 4y ago
Must've been a script they got by email from someone.
- smackeyacky 4y ago
  Would be funnier if it was code hastily cranked out due to an overdue Jira ticket that some middle manager sprang on an unsuspecting code monkey an hour before the weekly standup. Jira is emotional abuse software.