4 ms·

Of course people are backing up their cloud data like they should be right? So no drama /s

by pleb_nz 5y ago

Dayshine 5y ago
Jira cloud doesn't have an official backup process...
- pleb_nz 5y ago
  You can backup Jira data, though it's not nice, it can be automated. I've done it manually a few times as precaution. Never automated it, though it did cross my mind I should. https://confluence.atlassian.com/jirakb/how-to-automate-backups-for-jira-cloud-applications-779160659.html https://confluence.atlassian.com/jirakb/how-to-automate-back... Bitbucket on the other hand doesn't and requires you clone everything.
justin_oaks 5y ago
Incidents like these help remind people that their data isn't necessarily safe just because it's in the cloud.
- smackeyacky 5y ago
  This seems strange though. Surely the Atlassian people, being funded with a bonkers amount of money and being able to afford the best people, have a decent setup wherever their cloud installs are. With a lot of the AWS stuff (for example) you have to go out of your way to screw it up. Unless they aren't leaning on S3 / AuroraDB / managed services and doing everything on VMs. Surely not though, nobody does that any more, right?
  - mdoms 5y ago
    I haven't worked at Atlassian in a a few years but when I was there Jira and Confluence cloud ran a Postgres DB per tenant in huge ECS instances (hundreds of DBs per VM). No managed databases. I can't imagine this has changed.
    - smackeyacky 5y ago
      Um...yuck! It's no surprise they are having trouble with restores then. I can't imagine what it's like to try to manage something like that.
      - mdoms 5y ago
        Yeah there were a lot of home grown tools for managing it, and some self-made async migration infrastructure built into the Jira code base.
        smackeyacky 5y ago
        Their own worst enemy then. I didn't figure Atlassian as a NIH shop but that story is scary.
    - pleb_nz 5y ago
      Surely you jest
- pleb_nz 5y ago
  A lot of cloud providers say somewhere it's your responsibility to backup your cloud data. I doubt very many people do. I used to work for a business that was fairly strict about updatng everything in office 365, all mail, files etc.

Of course people are backing up their cloud data like they should be right? So no drama /s

Dayshine 5y ago

Jira cloud doesn't have an official backup process...

pleb_nz 5y ago
You can backup Jira data, though it's not nice, it can be automated. I've done it manually a few times as precaution. Never automated it, though it did cross my mind I should. https://confluence.atlassian.com/jirakb/how-to-automate-backups-for-jira-cloud-applications-779160659.html https://confluence.atlassian.com/jirakb/how-to-automate-back... Bitbucket on the other hand doesn't and requires you clone everything.

justin_oaks 5y ago

Incidents like these help remind people that their data isn't necessarily safe just because it's in the cloud.

smackeyacky 5y ago
This seems strange though. Surely the Atlassian people, being funded with a bonkers amount of money and being able to afford the best people, have a decent setup wherever their cloud installs are. With a lot of the AWS stuff (for example) you have to go out of your way to screw it up. Unless they aren't leaning on S3 / AuroraDB / managed services and doing everything on VMs. Surely not though, nobody does that any more, right?
- mdoms 5y ago
  I haven't worked at Atlassian in a a few years but when I was there Jira and Confluence cloud ran a Postgres DB per tenant in huge ECS instances (hundreds of DBs per VM). No managed databases. I can't imagine this has changed.
  - smackeyacky 5y ago
    Um...yuck! It's no surprise they are having trouble with restores then. I can't imagine what it's like to try to manage something like that.
    - mdoms 5y ago
      Yeah there were a lot of home grown tools for managing it, and some self-made async migration infrastructure built into the Jira code base.
      - smackeyacky 5y ago
        Their own worst enemy then. I didn't figure Atlassian as a NIH shop but that story is scary.
  - pleb_nz 5y ago
    Surely you jest
pleb_nz 5y ago
A lot of cloud providers say somewhere it's your responsibility to backup your cloud data. I doubt very many people do. I used to work for a business that was fairly strict about updatng everything in office 365, all mail, files etc.