> ..and that when we fixate on the people who build systems and forget those who maintain, moderate, and use — or, in this case, exploit — those systems, we’re

> ..and that when we fixate on the people who build systems and forget those who maintain, moderate, and use — or, in this case, exploit — those systems, we’re missing the messy realities of how technology actually evolves. (Somewhat out of the original context, but this really stuck with me)