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That stale bot is quite the sight. It seems the Signal team has fully adopted the ostrich strategy for dealing with issues.

by Strom 5y ago

deleted 5y ago
[deleted]
xerxes901 5y ago
Nothing infuriates me more than googling for a problem I’m having and finding a relevant issue that’s been closed by a bot as “stale”. I _get_ that I don’t have any right to free maintenance, but the stale bot paints some veneer of process around a maintainer thinking “issue looks hard, doesn’t affect me, so I don’t care”. I would just so much prefer them to be honest and just say that rather than passive-aggressively send me emails every 30 days warning that my issue is becoming stale or whatever.
- userbinator 5y ago
  I'd prefer they just leave them alone and open. This sort of "ADHD-driven development" that heavily biases towards novelty and ease over quality and stability is a real problem with a lot of software today.
- ______-_-______ 5y ago
  I thought stalebot was supposed to back down if people were commenting. But this time it added a "wontfix" tag right away, ignored the humans and closed the issue anyway. The scourge is getting worse.
- Avamander 5y ago
  It's not even about expecting free development and fixes, it's about mutual respect. I respect that a developer doesn't have to fix an issue I report, but it's only fair that the time I spent on gathering information and reporting the issue is respected. It should be triaged, valid reports should be marked as such and if it's never gonna be dealt with then it should be closed. Not some kind of software development equivalent of stringing someone along as a side b***ch.
  - samhw 5y ago
    > stringing someone along as a side b***ch Side blotch? Side bleach?
proactivesvcs 5y ago
Of the issues I've replied to, closed by the stale bot, they've been reopened.
- naoqj 5y ago
  And still you shouldn't have had to reply to those issues to keep them open.
  - proactivesvcs 5y ago
    A small team with nearly 1000 open tickets needs a way to manage those issues which are genuinely stale.
    - Avamander 5y ago
      It's called triaging your tickets, not letting a bot roam free hoping to catch someone that didn't press a button at the right time. It's disrespectful to the reporters' time and effort to keep pestering them with an inane bot. It doesn't fix the issues reported. It just makes the bot owner feel good that they have fewer tickets open.
      - proactivesvcs 5y ago
        I agree on most of your points but triaging requires resources - setting up a bot to quickly close stale issues is a poor stopgap but it seems they felt they had to do something.
      - deleted 5y ago
        [deleted]
  - jonas21 5y ago
    Why not? It seems like a reasonable way to prioritize fixing issues that people actually care about.

That stale bot is quite the sight. It seems the Signal team has fully adopted the ostrich strategy for dealing with issues.

by Strom 5y ago

That stale bot is quite the sight. It seems the Signal team has fully adopted the ostrich strategy for dealing with issues.

deleted 5y ago

[deleted]

xerxes901 5y ago

Nothing infuriates me more than googling for a problem I’m having and finding a relevant issue that’s been closed by a bot as “stale”. I _get_ that I don’t have any right to free maintenance, but the stale bot paints some veneer of process around a maintainer thinking “issue looks hard, doesn’t affect me, so I don’t care”. I would just so much prefer them to be honest and just say that rather than passive-aggressively send me emails every 30 days warning that my issue is becoming stale or whatever.

userbinator 5y ago
I'd prefer they just leave them alone and open. This sort of "ADHD-driven development" that heavily biases towards novelty and ease over quality and stability is a real problem with a lot of software today.
______-_-______ 5y ago
I thought stalebot was supposed to back down if people were commenting. But this time it added a "wontfix" tag right away, ignored the humans and closed the issue anyway. The scourge is getting worse.
Avamander 5y ago
It's not even about expecting free development and fixes, it's about mutual respect. I respect that a developer doesn't have to fix an issue I report, but it's only fair that the time I spent on gathering information and reporting the issue is respected. It should be triaged, valid reports should be marked as such and if it's never gonna be dealt with then it should be closed. Not some kind of software development equivalent of stringing someone along as a side b***ch.
- samhw 5y ago
  > stringing someone along as a side b***ch Side blotch? Side bleach?

proactivesvcs 5y ago

Of the issues I've replied to, closed by the stale bot, they've been reopened.

naoqj 5y ago
And still you shouldn't have had to reply to those issues to keep them open.
- proactivesvcs 5y ago
  A small team with nearly 1000 open tickets needs a way to manage those issues which are genuinely stale.
  - Avamander 5y ago
    It's called triaging your tickets, not letting a bot roam free hoping to catch someone that didn't press a button at the right time. It's disrespectful to the reporters' time and effort to keep pestering them with an inane bot. It doesn't fix the issues reported. It just makes the bot owner feel good that they have fewer tickets open.
    - proactivesvcs 5y ago
      I agree on most of your points but triaging requires resources - setting up a bot to quickly close stale issues is a poor stopgap but it seems they felt they had to do something.
    - deleted 5y ago
      [deleted]
- jonas21 5y ago
  Why not? It seems like a reasonable way to prioritize fixing issues that people actually care about.