Yeah it's true generally. However, check the EULA of Google Desktop: http://desktop.google.com/eula.html http://desktop.google.com/eula.html The word "shall" i

Yeah it's true generally. However, check the EULA of Google Desktop: http://desktop.google.com/eula.html http://desktop.google.com/eula.html The word "shall" in it can be replaced with "must" to make it more plain. Edit: This is some of the advice from the article: The use of "shall" creates confusion. To impose a legal obligation, use "must." To predict future action, use "will."