> if you could truly get their full output. Getting the relative most out of the bottom line workers and finding and taking care of the underperformers is the

> if you could truly get their full output. Getting the relative most out of the bottom line workers and finding and taking care of the underperformers is the direct responsibility of their managers, and I'm saying this unironically. Managing is about being a performance multiplier, and the most hands-on part of management always involves concrete teams of people doing concrete dirty work. It's the manager managers that are the problem mentioned here.