He's making it way too complicated. For your "secret question," you should never actually answer the question. For instance: First school: Neptune First Ca

He's making it way too complicated. For your "secret question," you should never actually answer the question. For instance: First school: Neptune First Car Neptune and so on. They only check that the answer agrees with what you said it was when you set up the account. They don't actually check to see that it is true. A lot of people don't get this. In effect, it is simply a second password; a backup, if you will.